| Customization: | Available |
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| After-sales Service: | Long Term |
| Warranty: | 3 Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| General troubleshooting | ||
| problem | Conventional cause | Conventional solution |
| Door unlocked | Lock not energized | 1.Check whether the main wire leading to the lock body is scratched or broken by other parts |
| 2. Check to make sure the wires are securely tightened to the terminal block. | ||
| 3. Check that the power supply is connected and operating. | ||
| 4. Make sure the lock switch is wired correctly | ||
| The door's locked, but it's easy to open | electromagnet and armature plate Is the contact consistent | 1.The electromagnet and armature plate are not loose |
| 2. Make sure the electromagnet and armature plate are properly | ||
| 3. Make sure the contact surfaces of the electromagnet and armature plate are clean and free from rust. | ||